Refund policy

We want you to be happy with your METTLEX purchase and for it to work well for your needs.

If something isn’t right, you can request a return within 14 days of receiving your order. Items should be unused and in original packaging.

To start a return, simply go to your account page here:
https://shopify.com/76341674222/account

Click the link, enter your email, and you’ll receive a 6-digit code. Once logged in, you’ll be able to view your orders and submit a return request directly.

Please note: customers are responsible for return shipping costs.

Once we receive and inspect the item, we’ll issue your refund.

If you need any help or run into any issues, we’re always here and happy to assist.